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Custom Domains

Use a first-party tracking subdomain for Convertmax when custom domains are enabled for your account.

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Custom domains are available on request for Convertmax accounts that want to serve tracking from their own domain.

Why use a custom domain

Using a first-party subdomain can help you:

  • keep tracking requests aligned with your own domain
  • reduce the chance of request blocking from browser/privacy tooling
  • simplify implementation when your team wants a branded tracking endpoint

How it works

Create a subdomain on your site such as t.yourdomain.com and point it to Convertmax with a CNAME record:

t.yourdomain.com  CNAME  convertmax.net

Once the DNS record is in place and Convertmax has enabled the domain for your account, you can use that hostname as your event endpoint.

Setup process

  1. Choose the subdomain you want to use, such as t.yourdomain.com.
  2. Create a CNAME record that points to convertmax.net.
  3. Contact Convertmax support to have the domain enabled on your account.
  4. Wait for confirmation that the domain is active.
  5. Update your site configuration so events are sent to your custom hostname.

Example

If your website is www.yourdomain.com, you might configure:

  • tracking hostname: t.yourdomain.com
  • DNS target: convertmax.net

Then set your event URL to:

https://t.yourdomain.com

Support

To request custom domain activation, contact help@convertmax.io with:

  • your Convertmax account or workspace name
  • the subdomain you want to use
  • confirmation that the CNAME already points to convertmax.net